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404 West Pike Street    Clarksburg, WV 26301    Phone: 304-627-2236    Fax: 304-627-2239

CHPL Policy Manual

Services of the Library

In accordance with its mission statement and goals, the Clarksburg Harrison Public Library provides the following services to its community. The library may expand or delete services in the future as the community's needs change, after considering time, space, funds, and participation.

  • Select, organize, and make available a variety of materials.
  • Provide guidance and assistance to customers.
  • Sponsor and implement programs, exhibits, displays, book lists, etc., which would appeal to children and adults.
  • Cooperate with other community agencies and organizations to promote events, programs and activities that better the community and offer intellectual and/or entertaining ideas, though not at the expense or prejudice of any race, religion, gender or age.
  • Secure information beyond our own resources when requested, by using interlibrary loan to allow access to all available materials.
  • Lend to other libraries upon request.
  • Develop and provide services to patrons with special needs.
  • Cooperate with, but not perform the functions of, school, or other institutional libraries.
  • Provide service during hours which best meet the needs of the community, including evening and weekend hours.
  • Provide general computer use and Internet access for members of the library.
  • Regularly review library services being offered.
  • Use media and other public relations mechanisms to promote the full range of available library services.

Reference Services Policy

The Clarksburg-Harrison Public Library:

  • will provide information in the form of short answers to specific questions and guidance in locating material for patrons who appear in person, call on the telephone, or request information through correspondence, including correspondence via the Internet;
  • will assist patrons in the use of the library and teach basic research methodology, when appropriate (this includes providing help in developing a research strategy and advice on whether a trip to the library would be worthwhile for individuals who telephone);
  • will provide bibliographic verification of items both in the library and not owned by the library and will assist patrons in obtaining materials through interlibrary loan, when appropriate;
  • may refer library users to other agencies and libraries in pursuit of needed information.