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404 West Pike Street    Clarksburg, WV 26301    Phone: 304-627-2236    Fax: 304-627-2239

Employment

Part-time Customer Service Positions

The library is looking for energetic, enthusiastic people to join our Customer Service Team.  If you’re a people person who enjoys helping others, we would love to talk with you about the part-time positions we have available.  We are looking for friendly and patient staff members with a proven record of excellent customer service who will welcome questions and treat each customer with courtesy and respect.  Most library tasks require attention to detail so prior work experience in a setting where accuracy is important is a plus.  If you’re excited about learning new things and sharing your knowledge and skills with others, we’d like to talk with you about this position.  Please send a resume and cover letter as an email attachment to director.chpl@clark.lib.wv.us.    

Staff in these positions:

  • assist customers with questions and research on a wide variety of topics
  • help with using computers and apps
  • dig deep to find information related to genealogy and local history
  • assist customers with their library accounts
  • help keep the library’s collection organized and help customers find what they’re looking for
  • assist customers with services like printing, faxing and copying
  • connect customers to other community resources
  • inform customers about available library services and resources
  • assist customers with getting a library card and checking out items from the library
  • promote library programs and services
  • go above and beyond to ensure customers get the service they need

Applicants should have knowledge of current PC operating systems (Windows 10) and Microsoft software products and have a desire to assist library users with a variety of computer related questions. 

We’re looking for people with:

Ability to quickly learn new technologies and computer programs

Excellent communication skills, both spoken and in writing

Customer service experience with evidence of outstanding service

High School diploma required, Bachelor’s Degree or some college coursework preferred

 

Library experience is not required.  If you have a positive and caring attitude, a curious mind, and enjoy learning new things, we can teach you the library skills you need.

The schedule for this position will vary and may include evening shifts until 7:00 p.m. and Saturday shifts from 10 a.m. – 3:00 p.m.  Due to the nature of this position, flexibility in scheduling is required.  Part-time Customer Service Positions

The library is an Equal Opportunity Employer and we encourage all interested applicants to apply.

 

About the Clarksburg-Harrison Public Library

Since 1907, the Clarksburg-Harrison Public Library has provided the citizens of Clarksburg with quality information, programming, resources, and service. Whether you’re finding the latest bestsellers, utilizing in-depth reference materials, or discovering your family's heritage, the Clarksburg-Harrison Public Library is there for your next chapter!